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Customer Relationship Management

Connect with your customers and improve sales

Relationships are made strong by understanding. For many years we've used customer insight as the cornerstone for generating demand and building affinity with customers. In an online setting, we offer customer relationship management (CRM) tools and services designed to achieve a prosperous, lasting relationship with customers.

Aligning customer purchase cycles with your sales processes, we can help design the tools that help your sales force recognize and respond to prospects, improve sales conversion rates and achieve visibility into the new business funnel.

Our CRM services include:

  • Sales process mapping
  • CRM integration
  • Reporting

Want to know more?

Send us an email or give Glen Drummond a call at 519.570.2020 (ext. 2226) or toll-free in North America at 888.570.2020.

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Search Fact

According to the Kelsey Group, as much as 25 percent of all searches are local, and most of these are commercial in nature.

Approximate Customer Acquisition Cost Across Various Channels

Direct Mail: $70

Email: $60

Online Display Ads: $50

Yellow Pages: $20

Search: $8.50